Privacy policy

Privacy Policy

Introduction

Grubo values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website, mobile applications, and services.

Information We Collect

Personal Information

We may collect:

  • Full name
  • Email address
  • Phone number
  • Delivery address
  • Account login details

Order Information

We collect information related to:

  • Food orders
  • Payment transactions
  • Delivery preferences
  • Restaurant interactions

Device Information

We may automatically collect:

  • IP address
  • Device type
  • Browser information
  • App usage data
  • Location information (with permission)

How We Use Your Information

We use your information to:

  • Process and deliver orders
  • Manage user accounts
  • Improve our services
  • Provide customer support
  • Send order updates and notifications
  • Prevent fraud and unauthorized activities
  • Comply with legal obligations

Sharing of Information

We may share information with:

  • Partner restaurants
  • Delivery partners
  • Payment service providers
  • Government authorities when legally required

We do not sell your personal information to third parties.

Data Security

Grubo implements appropriate security measures to protect user information against unauthorized access, disclosure, alteration, or destruction.

Cookies and Tracking Technologies

We may use cookies and similar technologies to:

  • Improve website performance
  • Remember user preferences
  • Analyze traffic and usage patterns
  • Enhance user experience

User Rights

Users may:

  • Access their personal information
  • Update account information
  • Request deletion of their account
  • Opt out of promotional communications

Data Retention

We retain personal information only for as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Third-Party Services

Our platform may contain links to third-party websites or services. Grubo is not responsible for the privacy practices of those third parties.

Children's Privacy

Grubo services are not intended for individuals under the age of 18 without parental or guardian supervision.

Changes to Privacy Policy

We may update this Privacy Policy periodically. Continued use of Grubo after updates constitutes acceptance of the revised policy.

Contact Us

If you have questions regarding this Privacy Policy, please contact Grubo Support through the Contact Us page or customer service channels.